Last Updated: November 7, 2026

1. INTRODUCTION

Welcome to Lowkeydis (“Company”, “we”, “our”, or “us”).

At Lowkeydis, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, create an account, place an order, or communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

If you do not agree with this policy, please discontinue using our website.

2. INFORMATION WE COLLECT

We may collect different types of information depending on how you interact with our website.

A. Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full name

• Email address

• Billing and shipping address

• Phone number

• Account login information

• Order history and purchase details

• Customer service communications

B. Payment Information

When you make a purchase, payment information may be collected and processed through third-party payment providers.

We do not intend to store complete payment card details directly on our website. Payment information is handled according to the privacy and security practices of the relevant payment provider.

C. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Website pages visited

• Referring website addresses

• Date and time of website visits

• General browsing activity

This information helps us understand website performance, improve user experience, and maintain website security.

3. HOW WE USE YOUR INFORMATION

We may use the information collected for the following purposes:

• To process and fulfill customer orders.

• To manage customer accounts.

• To communicate order confirmations and shipping updates.

• To respond to customer questions and support requests.

• To improve our website, products, and services.

• To prevent fraudulent transactions and unauthorized activities.

• To maintain website security.

• To send promotional emails and updates where permitted by law and applicable consent requirements.

• To comply with legal and regulatory obligations.

4. SHARING YOUR INFORMATION

We do not sell your personal information for money.

However, we may share information with trusted third-party service providers when necessary to operate our business and provide services.

These may include:

• Payment processing providers.

• Shipping and delivery companies.

• Website hosting and technology providers.

• Analytics and website performance services.

• Customer support platforms.

• Marketing and advertising service providers.

• Government authorities or legal organizations when required by law.

These third parties may only access information necessary to perform their services, subject to applicable contractual and legal requirements.

We may also disclose information in connection with a business transfer, merger, acquisition, or sale of company assets.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to improve your browsing experience.

Cookies may help us:

• Remember your shopping cart.

• Maintain your account session.

• Understand website traffic and performance.

• Remember certain website preferences.

• Improve website functionality.

• Measure marketing and advertising performance.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

6. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Certain information may be retained for longer periods when required for:

• Tax and accounting obligations.

• Order and transaction records.

• Legal compliance.

• Fraud prevention.

• Dispute resolution.

• Enforcement of our website policies.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.

7. HOW WE PROTECT YOUR INFORMATION

We use reasonable technical and organizational security measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Although we take reasonable precautions, we cannot guarantee absolute security of information transmitted through our website.

8. AGE RESTRICTIONS AND MINORS’ PRIVACY

Our website may offer products that are subject to age restrictions under applicable laws.

Products containing nicotine, cannabis-related ingredients, or other age-restricted substances may only be purchased by individuals who meet the minimum legal age requirements in their jurisdiction.

We do not knowingly collect personal information from individuals who are below the applicable legal purchasing age.

We reserve the right to request age verification, restrict access, cancel orders, or refuse transactions when age requirements are not satisfied.

If we become aware that personal information has been collected from an individual below the applicable legal age, we will take reasonable steps to address and delete such information where appropriate.

Parents or legal guardians who believe a minor has provided personal information may contact us.

9. YOUR PRIVACY RIGHTS

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you.

• Requesting corrections to inaccurate information.

• Requesting deletion of personal information.

• Requesting a copy of your personal information.

• Withdrawing consent where processing is based on consent.

• Opting out of certain marketing communications.

• Objecting to or restricting certain types of data processing.

To exercise your privacy rights, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy policies, security practices, or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

11. EMAIL MARKETING AND COMMUNICATIONS

If you subscribe to our mailing list or otherwise provide the required consent, we may send you promotional emails, product updates, announcements, and special offers.

You may unsubscribe from promotional communications at any time by clicking the unsubscribe link included in our emails.

Please note that even if you unsubscribe from marketing emails, we may still send essential transactional communications relating to your orders, accounts, or customer service requests.

12. DO-NOT-TRACK SIGNALS

Some browsers offer Do-Not-Track settings that allow users to express preferences regarding online tracking.

Because there is no universally accepted standard for responding to these signals, our website may not respond to all Do-Not-Track requests.

Where required by applicable law, we will honor legally recognized privacy preference signals.

13. CALIFORNIA AND OTHER REGIONAL PRIVACY RIGHTS

Residents of certain jurisdictions, including California, may have additional privacy rights under applicable laws.

Depending on the law that applies, these rights may include:

• The right to know what personal information is collected.

• The right to request access to personal information.

• The right to request deletion or correction.

• The right to opt out of certain data sales or sharing for targeted advertising.

• The right to receive equal service when exercising privacy rights.

We will process eligible requests in accordance with applicable privacy legislation.

14. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically to remain informed about how we protect personal information.

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or the personal information we collect, please contact us through our website.

Company Name: Lowkeydis

Website: https://lowkeydis.com/

Contact Page: https://lowkeydis.com/pages/contact

We will make reasonable efforts to respond to privacy-related inquiries within the timeframes required by applicable law.